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Who We Serve Example

A lump-sum offer with a deadline

Diane is 61 and an engineer at a Michigan utility. She plans to retire next year, and her benefit packet offers a choice between a monthly pension and a one-time lump sum, with an election deadline in 90 days. She's married and also has a 401(k) and shares of company stock.

This client example is fictional and provided for illustration only. It does not represent an actual client. Not all client experiences will include all steps set forth below.

  1. First conversation

    Diane runs the pension analyzer on our website, then books a 30-minute introductory conversation. She shares the details of her benefit packet, and we talk through her goals and her family's, along with her 401(k) and company stock.

  2. Baseline and proposal

    Her risk profile shows high capacity (a long timeline and solid savings), medium tolerance, and high composure. Our written proposal lays out the pension decision side by side: the survivor options, what each choice means for taxes and for their heirs, whether special tax rules for company stock held in a 401(k) (known as net unrealized appreciation) could apply, and when keeping the pension may be the better choice. It also explains how we're paid and discloses our conflicts of interest. With the trade-offs laid out, the decision is hers. She chooses the lump sum and rolls it over, along with her 401(k).

  3. Building the portfolio

    Since the special tax treatment wouldn't help much in her case, her 401(k), including the company stock, and the lump sum move directly into a rollover IRA that we help her open at an independent qualified custodian. A direct rollover from pre-tax accounts to a pre-tax IRA generally isn't a taxable event. A large position in one company's stock carries more risk than her baseline allows, and since sales inside the IRA aren't taxed, we reduce it at a pace set by her risk profile rather than taxes. The adaptive core of her portfolio responds to market conditions within the ranges we agreed on.

  4. Revisiting as life changes

    When her husband retires, we revisit their profile together and reset the baseline if their needs have changed.

Start with a conversation

A no-obligation, 30-minute introduction with investment people, not salespeople. If it seems like a fit, we'll follow up with a written proposal.

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